Laid back labor Day, enjoying visit at gdaughter, couldn't find an bque joint open so we decided to go to Popeye's..
Some of The Best And Committed Staff Of People You Could Ever Want In A Restaurant.They Are Kind and Eager to Please and Help There Customers Any Way They Can.I Think If You Have to Wait on Your Food The Wait is Well Worth The Service You Receive.And The Food Is Worth Waiting For.I Think That The Staff that Brings Your Food to Your Car The Customer Should Appreciate The Service and Tip The Sever That is Kind and Courtious.Thank You For Your Staff And The Amazing Job You All Do
I've been all over the state to Popeye's and have used the guest survey for free chicken. I always pay about $2.79 for a large drink and 2 PC chicken snack. This time the register didn't show the price so I gave them a $20 and then she said $3.79. I said that was too much for a drink and was told they charge extra for white meat. So I paid $1 to swap a leg for a tiny wing. I asked for a receipt and was told NO! you can't get a receipt if you use a guest survey coupon. This is the only location in the country that has ever told me that. I will never stop at this location again.
A great choice, carryout was the stuff..
The food was good but our service was lackluster at best. There were a couple customer service issues going on while I was there, none of which seemed to get resolved in a way that left the costumers pleased. The manager was barely more interested than his teenage employees. There was a male employee at the counter who seemed to be causing more chaos by messing up orders than he was helping. Then I watched the girl at the register start cleaning the lobby and decided to use her floor broom to clean off the bench seats rather than bothering to wipe them with a towel. Gross.
Food was good. Staff was friendly. But this is the only place I've ever eaten at that I was still hungry when I left. Portion sizes are awful.
Popeyes Louisiana Kitchen is a US Restaurant based in Troy, Alabama. Popeyes Louisiana Kitchen is located at 1203 Highway 231 S, Troy, AL 36081, USA.
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