Don't get it. Soggy burgers... overpriced.
Food was good and speed of service was pretty good but the girl serving or taking the orders needs a hair net that was just nasty her hair hanging all over
People were friendly and the fries were good.
Krystal chicks are the best. Fries need some work as they have been stale or cold at purchase.
Maybe our first experience was bad luck because so many people love this place.
Food is always what you expect. Service is not unfortunately the people working are always rude and seem to be in the worst mood to be working customer service. No matter how nice you try to be it doesn't change the fact that they are in a bad mood and want everyone to know about it.
We enjoy eating at Krystal. But, the Troy restaurant has the worst review by me. We as a family usually eat at Krystal 1-2 per week. We decided to go and eat there on 4 different shifts to see if anything would change from crew to crew. Nothing really changed except 1 young girl tried to clean the dining area and was told to stop and take orders while others sat on their rumps and did nothing. Well here is my rant. The food came out quick. The buns on the burgers were soggy. The dining area was very nasty, no tables were cleaned, trash on the floor, ceiling leaks water from the sweating A/C onto your food, and other issues. Also, we were the only customers in the building. Everyone was playing on their phones, joking and carring on, manager was reading a novel and shopping on line. I guess the manger is there to draw a check, because it sure isn't to manage. Krystal as.of now is our least favorite place to eat in Troy. If its rating by me gets better, I will post.
Krystal is a US Restaurant based in Troy, Alabama. Krystal is located at 1263 Highway 231 S, Troy, AL 36081, USA.
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